in an emergency

An emergency is any condition that would lead to substantial damage or additional damage to the home or property if not repaired immediately.

Examples include:

• No power throughout the home
• Plumbing leak that involves water damage and/or the potential to cause water damage to the interior components of the home
• Roof/stucco/window leak
• No heat throughout the home in cold weather
• Any potentially hazardous condition

Unsure if your issue is an emergency?  The following are examples of items that do NOT qualify as emergencies:

• Lack of air conditioning
• Malfunctioning appliances
• Window weep holes not draining
• An electrical outlet not working
• Gutters overflowing and water puddling in the yard during heavy rain
• Doors that are hard to open and close

For non-emergency requests, please visit our service request page.

For emergency requests only:

• Call the necessary trade using the subcontractor lists below. It is the sole responsibility of each individual subcontractor to field emergency requests.
• Call Anderson Homes’ emergency line at 209.710.0189. This line will be answered between 4pm and 9pm Monday-Friday and from 8am-9pm Saturdays and Sundays.
• Emergency Subcontractor List Hollister
• Emergency Subcontractor List Los Banos

Please note: ALL emergency requests made by phone must be followed up with a request in writing here.